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New United CEO Jeff Smisek says respect to customers, employees is top goal | cleveland.com

CLEVELAND, Ohio — Continental Airlines is gone, but its good customer service is here to stay as the carrier merges with United Airlines, the chief executive of the combined company said Friday.

via New United CEO Jeff Smisek says respect to customers, employees is top goal | cleveland.com.

About the author

Mark Plumley

I have always looked to the sky at the wonderful aluminum tubes darting through the sky. My love for aviation has taken me to many airports and air shows and I hope to be able to experience many more in the years to come and to share my experience along the way.

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