United Continental Holdings Inc., Delta Air Lines Inc. and American Airlines are speeding up decisions on canceling flights and easing travel rules ahead of snowstorms as they heed the lessons of winter snarls.
Social-media networks such as Twitter Inc. give carriers another way to reach fliers, while new jet-tracking technology helps target the cutbacks so fewer planes and people pile up at socked-in airports, airlines said. Those procedures will be tested again today as a fresh storm sweeps toward New York.
Waiting to scrub flights until foul weather hits “makes the problem even bigger,” said Tracy Lee, vice president of operations planning at United Continental, the world’s largest airline. “On a big storm, we’ve canceled two days in advance.”
via United, Delta Speed Flight Cancellations for Storms to Avoid Snow `Havoc’ – Bloomberg.