NAPA, Calif., Nov. 16, 2011- In the wake of the U.S. Department of Transportation’s (DOT) recent landmark decision to fine American Eagle $900,000 for the May 29th stranding of nearly 600 passengers on Chicago O’Hare’s tarmac, it appears that the airline industry has resorted to scare tactics in another attempt to halt the advance of pro-passenger reforms. According to multiple news reports, numerous commercial airlines are claiming that the threat of new fines for strandings would cause them to cancel an increased number of flights.
“The purpose for the new passenger protections, including the fines, is to create incentives for the airlines to treat passengers more fairly, not give them an excuse to punish their customers further,” said Kate Hanni, Kate Hanni, FlyersRights founder and Executive Director. “Hopefully the airlines focus their energy to comply with the new DOT rules, rather than thwart them.”
via Airline Scare Tactics Follow Tarmac Delay Fines – PR Newswire – sacbee.com.